We are Enduro Sports Organisation Limited (“ESO”). We provide a range of services including websites, platforms and applications where we display our content, subscription services and retail sites, and this privacy policy details how we process and look after your personal information when you visit or use any of those websites, pages or applications (each a “Service” and collectively referred to here as the “Services”). The Services subject to this privacy policy include, without limitation:
This privacy policy aims to give you information on how ESO collects and processes your personal data through your use of the Services. Please read this policy carefully, together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you.
We respect your right to privacy and want to ensure that our collection and use of personal information is appropriate to the provision of the Services to you, and is in accordance with applicable data protection laws. By continuing to use our Services, you confirm that you have read and understood this privacy policy in its entirety.
Further details of how we do so is set out in each section of our privacy policy as follows:
We are Enduro Sports Organisation Limited, registered in Scotland with company number SC437697 whose registered office is at 60 High Street, Innerleithen, Scotland, EH44 6HF and we are the data controller of the personal information that we collect from you.
Our EU Representative is Discovery Communications Benelux B.V. whose registered office is at Kraanspoor 20, 1033 SE, Amsterdam, Netherlands.
ESO is part of the Play Sports Group of companies (incorporating the separate legal entities Play Sports Network Limited, Play Sports Group Limited and Enduro Sports Organisation Limited). As of January 2019, the Play Sports Group of companies are subsidiaries of Discovery, Inc. Accordingly, where we refer to our holding companies and our wider group of companies within this privacy policy, this includes Discovery, Inc. and its subsidiaries.
As of June 2021, we launched a series of races called EWS Kids which is open to riders aged between 2 and 16.
Outside of our EWS Kids series, we do not and will not knowingly collect information from any unsupervised child under the age of 13 (or the relevant age for giving valid consent in your jurisdiction, if different). Our Services are not directed at children and we do not knowingly collect any personal information from children.
Information from your online interactions
We collect the following information from your interaction with the Services:
Information that you share with us
This includes personal information you submit to us through data entry fields required as part of your use of a Service including, without limitation, when you:
When you submit personal information to us through any of the above Services, we may collect the following information from you:
Third parties or publicly available sources
We may receive personal information about you from various third parties as set out below:
For further information about how each of these parties collect and use your data, please see the 'Third-Party advertising companies' section below;
We do not collect any Special Categories of Personal Data about you (which includes details about race or ethnicity, religious or philosophical beliefs, political opinions etc).
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
We store and use your personal information for the following reasons:
Where we need to collect personal information by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (in this case, to provide you with the Services). In this case, we may have to cancel the Services but we will notify you if this is the case at the time.
Necessary for us to fulfil our contract with you
We collect, store and use your personal information including your name, e-mail address, login details and information about how you use and access the Services and payment information (if you pay for a subscription to the Services) because it is necessary in order to provide the Services requested by you pursuant to the contract made between you and us when you agreed to the terms of use which relate to the Service in question. This includes:
Our legitimate interests
Sometimes, our use of your personal information is for purposes which are ancillary to the provision of the Services. In those circumstances, we believe we have a legitimate interest in handling your personal information and believe that the benefits of this storage and use of your personal information will outweigh any potential impact on you and not unduly prejudice your rights or freedoms. The relevant circumstances are:
If we rely on our (or another person's) legitimate interests for using your personal information, we will undertake a balancing test to ensure that our (or the other person's) legitimate interests are not outweighed by your interests or fundamental rights and freedoms which require protection of the personal information.
When you have provided consent to us
Where you have given us consent, we or relevant third parties may contact you by e-mail and/or text message with products and Services which we or relevant third parties think may interest you.
You can ask us to stop sending you marketing or newsletter messages at any time by following the easy to use opt-out or ‘unsubscribe’ links in any marketing message sent to you, by changing your preferences in your account settings (in respect of certain Services) or by contacting us at any time at [email protected]. Where you opt out of receiving such messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.
For legal reasonsWe will use your personal information in order to comply with our legal obligations. These obligations include:
Anonymous data
We collect anonymised or aggregated details about visitors to and users of our Services for the purposes of aggregating statistics or reporting purposes. However, no single individual will be identifiable from the anonymised details we collect for these purposes.
Third-party advertising companies
We want to make sure that our advertising and marketing is relevant and interesting to you and our other users. To achieve this, we use third-party advertising and technology companies to serve ads and/or provide aggregated data to assist in serving ads when you visit or use our Services. This may include third-party technology companies which collect data about you in order to build a profile of your preferences based on your activities when you visit or use our Services. We may also use these companies to automatically collect data from you when you use our Services in order to help us identify the ads that are served to you and what you do after seeing those ads. In addition, we also share data with providers of web analytics tools, such as Google, which we use to analyse your use of the Services.
These third-party advertising companies collect, store and use data by integrating cookies and other tracking software on our Services. Please see our Cookie Policy for further information. In some cases these third parties will also use the data that they collect for their own purposes, for example they may aggregate your data with other data they hold and use this to inform advertising related services provided to other clients and work with other advertising companies and share your personal information with such companies as part of the process.
Please see our Cookie Policy for more information on the third-party advertising companies which collect, use and store data about you, and the use of cookies and other tracking technologies on our Services. From our Cookie Policy you can also find out how to exercise control over this collection and use of data. If you choose to restrict or prevent tracking for these purposes then the advertising you see when you visit or use our Services will no longer be tailored to your preferences.
We might also share your data with social media or other similar platforms, so that you and other people can see relevant content on that platform. For example, we may use the Facebook Custom Audiences service and share your e-mail address in a protected format with Facebook so that we can:
If you are located in the EU or the United Kingdom (“UK”) then we may transfer personal information that we collect from you to third party data processors located in countries that are outside of the European Economic Area ("EEA") and/or the UK (including to the United States) or to members of our group of companies in connection with the above purposes. Please be aware that countries which are outside the EEA and the UK may not offer the same level of data protection as the EEA and the UK, although our collection, storage and use of your personal information will continue to be governed by this privacy policy.
When transferring personal information outside the EEA and the UK, we will:
You can find out further information about the rules on data transfers outside the EEA and the UK, including the mechanisms that we rely upon, on the European Commission website here and on the Information Commissioner's Office website here.
Technologies such as cookies, beacons, tags, scripts and SDKs are used by us and our partners, affiliates, or analytics or service providers. These technologies are used in analysing trends, administering the Services, tracking users’ movements around the Services and to gather demographic information about our user base as a whole. We receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
We use cookies, for example, to remember users’ settings (e.g. language preference) and for authentication. Users can control the use of cookies at any time through our Cookie Preference Centre at individual browser level and, in some cases, the settings on your mobile device. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Services, but your ability to use some features or areas of our Services may be limited.
Please read more about how we use cookies and other tracking technologies and what information is collected using cookies in our Cookie Policy.
We have put in place appropriate security measures to protect your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Whilst we take appropriate technical and organisational measures to safeguard the personal information that you provide to us, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that we cannot guarantee the security of any personal information that you transfer over the Internet to us.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. By law we may have to keep certain basic information about our customers for six years after they cease being customers for tax or other compliance purposes.
In some circumstances, we may anonymise your personal information (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
You have certain rights in relation to your personal information. If you would like further information in relation to these or would like to exercise any of them, please contact our DPO at [email protected].
You have the right to request that we:
If you are a French resident then you have the right to provide us with instructions on the management (e.g., retention, erasure and disclosure) of your personal information after your death. You can change or revoke your instructions at any time.
We will consider all such requests and provide our response within a reasonable period (and in any event within any time period required by applicable law). Please note, however, that certain personal information may be exempt from such requests in certain circumstances.
If an exception applies, we will tell you this when responding to your request. We may request you provide us with information necessary to confirm your identity before responding to any request you make.
If we delete any personal information which are holding about you, this deletion may only relate to the Services and not any other service provided by us in other jurisdictions. You should make requests for each account that you may have set up to access the Services or any other service provided by us.
Like many organisations, we may target banners and ads to you when you are on other websites and apps. We do this using a variety of digital marketing networks and ad exchanges, and we use a range of advertising technologies like web beacons, pixels, ad tags, cookies, and mobile identifiers, as well as email and platform specific services offered by some sites and social networks, (for example Facebook’s Custom Audience service).
The banners and ads you see will be based on information we hold about you, or your previous use of our Services (for example, your search history whilst using one of our websites or the content you view whilst on our Services) or on our banners or ads you have previously clicked on.
We may also use services such as those provided by MailChimp in order to contact you about items you have looked at or placed in a shopping cart on any of our shop sites, if you do not proceed to complete a purchase. MailChimp and other such providers employ the use of cookies, unique identifiers, web beacons and similar tracking technologies to keep tabs on things like open rates and conversion rates.
We will collect and use your personal information for undertaking marketing by email.
We will send you certain marketing communications (including electronic marketing communications) if we have your consent to do so for marketing and business development purposes.
However, we will always obtain your consent to direct marketing communications where we are required to do so by law and if we intend to disclose your personal information to any third party for such marketing. If you wish to stop receiving marketing communications, you can click on the easy to use unsubscribe link in any marketing email from us, change your preferences in your account settings or contact us by email at [email protected].
The Services contains links and pages to other websites operated by third parties. Please note that this privacy policy applies only to the personal information that we collect through the Services and we cannot be responsible for personal information that third parties may collect, store and use through their website. You should always read the privacy policy of each website you visit carefully.
Where you provide data to a third party such as those outlined above, generally your sharing of data will be governed by the privacy terms of that third party, and unless otherwise stated we are not responsible for such sharing or for any additional personal information you may decide to provide to such third parties. You are strongly advised to read any relevant third party's privacy and cookie policies prior to any such sharing of data.
This privacy policy was last updated on 9 May 2022.
Please check back regularly to keep informed of updates to this privacy policy. Where we make significant changes to this privacy policy, and we have your e-mail address, we will send you notification of the changes.
We have a Data Privacy Manager that can assist with all queries regarding our processing of personal information. Our Data Privacy Manager can be contacted by e-mailing [email protected].
In the EEA, you may also make a complaint to our supervisory body for data protection matters (the Information Commissioner's Office in the UK) or seek a remedy through local courts if you believe your rights have been breached.
You have the right to lodge a complaint with local data protection authorities in the EEA if you believe we have not complied with applicable data protection laws. The local authority differs depending on the country. Please contact us in the first instance before exercising your right to make a complaint to any supervisory authority for data protection issues; we will do our best to resolve any concerns you may have. Please see the Annex for your local data protection authority.
You have the right to lodge a complaint with local data protection authorities in the UK or the EEA if you believe we have not complied with applicable data protection laws.
The local authority differs depending on the country. Please see below for details of the local data protection authorities in the UK and EEA countries in which we operate.
Austria
Österreichische Datenschutzbehörde
Hohenstaufengasse 3
1010 Wien
Tel. +43 1 531 15 202525
Fax +43 1 531 15 202690
e-mail: [email protected]
Website: http://www.dsb.gv.at/
Belgium
Commission de la protection de la vie privée
Rue de la Presse 35
1000 Bruxelles
Tel. +32 2 274 48 00
Fax +32 2 274 48 10
e-mail: [email protected]
Website: https://www.privacycommission.be/
Bulgaria
Commission for Personal Data Protection
2, Prof. Tsvetan Lazarov blvd.
Sofia 1592
Tel. +359 2 915 3523
Fax +359 2 915 3525
e-mail: [email protected]
Website: https://www.cpdp.bg/
Croatia
Croatian Personal Data Protection Agency
Martićeva 14
10000 Zagreb
Tel. +385 1 4609 000
Fax +385 1 4609 099
e-mail: [email protected] or [email protected]
Website: https://www.azop.hr/
Cyprus
Commissioner for Personal Data Protection
1 Iasonos Street,
1082 Nicosia
P.O. Box 23378, CY-1682 Nicosia
Tel. +357 22 818 456
Fax +357 22 304 565
e-mail: [email protected]
Website: http://www.dataprotection.gov.cy/dataprotection/dataprotection.nsf/home_en/home_en?opendocument
Czech Republic
The Office for Personal Data Protection
Urad pro ochranu osobnich udaju
Pplk. Sochora 27
170 00 Prague 7
Tel. +420 234 665 111
Fax +420 234 665 444
e-mail: [email protected]
Website: http://www.uoou.cz/
Denmark
Datatilsynet
Borgergade 28, 5
1300 Copenhagen K
Tel. +45 33 1932 00
Fax +45 33 19 32 18
e-mail: [email protected]
Website: https://www.datatilsynet.dk/
Estonia
Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon)
Väike-Ameerika 19
10129 Tallinn
Tel. +372 6274 135
Fax +372 6274 137
e-mail: [email protected]
Website: https://www.aki.ee/en
Finland
Office of the Data Protection Ombudsman
P.O. Box 315
FIN-00181 Helsinki
Tel. +358 10 3666 700
Fax +358 10 3666 735
e-mail: [email protected]
Website: https://www.tietosuoja.fi/en/
France
Commission Nationale de l'Informatique et des Libertés - CNIL
3 Place de Fontenoy - TSA 80715
75334 PARIS CEDEX 07
Tel. +33 1 53 73 22 22
Fax +33 1 53 73 22 00
Website: https://www.cnil.fr/professionnel
Germany
The competence for complaints is split among different data protection supervisory authorities in Germany. Competent authorities can be identified according to the list provided under: https://www.bfdi.bund.de/bfdi_wiki/index.php/Aufsichtsbeh%C3%B6rden_und_Landesdatenschutzbeauftragte
Greece
Hellenic Data Protection Authority
Kifisias Av. 1-3, PC 11523
Ampelokipi Athens
Tel. +30 210 6475 600
Fax +30 210 6475 628
e-mail: [email protected]
Website: http://www.dpa.gr/
Hungary
Data Protection Commissioner of Hungary
Szilágyi Erzsébet fasor 22/C
H-1125 Budapest
Tel. +36 1 3911 400
e-mail: [email protected]
Website: https://www.naih.hu/
Iceland
The Icelandic Data Protection Authority
Rauðarárstígur 10, 105 Reykjavík, Iceland
Tel. +354-510-9600
e-mail: [email protected]
Website: https://www.personuvernd.is/
Ireland
Data Protection Commissioner
Canal House
Station Road
Portarlington
Co. Laois
Lo-Call: 1890 25 22 31
Tel. +353 57 868 4800
Fax +353 57 868 4757
e-mail: [email protected]
Website: https://www.dataprotection.ie/
Italy
Garante per la protezione dei dati personali
Piazza Venezia 11
00186 Roma
Tel. +39 06 69677 1
Fax +39 06 69677 785
e-mail: [email protected]
Website: https://www.garanteprivacy.it/
Latvia
Data State Inspectorate
Director: Ms Signe Plumina
Blaumana str. 11/13-15
1011 Riga
Tel. +371 6722 3131
Fax +371 6722 3556
e-mail: [email protected]
Website: https://www.dvi.gov.lv/lv/
Liechtenstein
Datenschutzstelle
Kirchstrasse 8
Postfach 684
9490 Vaduz
Tel: +423 236 60 90
e-mail: [email protected]
Website: http://www.llv.li/#/1758/datenschutzstelle
Lithuania
State Data Protection
Žygimantų str. 11-6a
011042 Vilnius
Tel. + 370 5 279 14 45
Fax +370 5 261 94 94
e-mail: [email protected]
Website: https://vdai.lrv.lt/
Luxembourg
Commission Nationale pour la Protection des Données
1, avenue du Rock’n’Roll
L-4361 Esch-sur-Alzette
Tel. +352 2610 60 1
Fax +352 2610 60 29
e-mail: [email protected]
Website: https://www.cnpd.lu/
Malta
Office of the Data Protection Commissioner
Data Protection Commissioner: Mr Joseph Ebejer
2, Airways House
High Street, Sliema SLM 1549
Tel. +356 2328 7100
Fax +356 2328 7198
e-mail: [email protected]
Website: http://www.dataprotection.gov.mt/
Netherlands
Autoriteit Persoonsgegevens
Prins Clauslaan 60
P.O. Box 93374
2509 AJ Den Haag
The Hague
Tel. +31 70 888 8500
Fax +31 70 888 8501
e-mail: [email protected]
Website: https://autoriteitpersoonsgegevens.nl/nl
Norway
Datatilsynet
Postboks 8177 Dep.
0034 Oslo
Tel: +47 22 39 69 00
e-mail: [email protected]
Website: https://www.datatilsynet.no/English/
Poland
The Bureau of the President of the Personal Data Protection Office – PUODO
ul. Stawki 2
00-193 Warsaw
Tel. +48 22 53 10 300; 606-950-000
Fax +48 22 53 10 301
e-mail: [email protected];
Website: https://www.uodo.gov.pl/
Portugal
Comissão Nacional de Protecção de Dados - CNPD
R. de São. Bento, 148-3°
1200-821 Lisboa
Tel. +351 21 392 84 00
Fax +351 21 397 68 32
e-mail: [email protected]
Website: https://www.cnpd.pt/
Romania
The National Supervisory Authority for Personal Data Processing
President: Mrs Ancuţa Gianina Opre
B-dul Magheru 28-30
Sector 1, BUCUREŞTI
Tel. +40 21 252 5599
Fax +40 21 252 5757
e-mail: [email protected]
Website: https://www.dataprotection.ro/
Slovakia
Office for Personal Data Protection of the Slovak Republic
Hraničná 12
820 07 Bratislava 27
Tel.: + 421 2 32 31 32 14
Fax: + 421 2 32 31 32 34
e-mail: [email protected]
Website: http://www.dataprotection.gov.sk/
Slovenia
Information Commissioner
Ms Mojca Prelesnik
Zaloška 59
1000 Ljubljana
Tel. +386 1 230 9730
Fax +386 1 230 9778
e-mail: [email protected]
Website: https://www.ip-rs.si/
Spain
Agencia de Protección de Datos
C/Jorge Juan, 6
28001 Madrid
Tel. +34 91 266 35 17
e-mail: [email protected]. Also: https://sedeagpd.gob.es/sede-electronica-web/
Website: https://www.agpd.es/
Sweden
Datainspektionen
Drottninggatan 29
5th Floor
Box 8114
104 20 Stockholm
Tel. +46 8 657 6100
Fax +46 8 652 8652
e-mail: [email protected]
Website:https://www.datainspektionen.se/
UK
The Information Commissioner’s Office
Water Lane, Wycliffe House
Wilmslow - Cheshire SK9 5AF
Tel. +44 1625 545 745
e-mail: [email protected]
Website: https://ico.org.uk