We're hiring - Account Manager

16 December 2021

About the company:

The Enduro Sports Organisation owns and operates the mountain bike Enduro World Series and electric MTB equivalent, EWS-E. With a global community of events and professional teams and thousands of amateur and professional athletes. We work alongside the fastest racers, the biggest brands and most inspiring destinations around the world. With recent investment from Discovery Inc, Play Sports Group and Eurosport, we have joined with the biggest cycling community in the world and have ambitious plans to develop all platforms across numerous technological frontiers in the coming years. 

As an active, outdoor and passionate cycling company, at the heart of the mountain bike industry, we celebrate ambitious, creative, innovative and self-motivated individuals who want to join a growing Scottish based but global organisation.

 

Our Vision:

  • We share a collective ambition to elevate mountain biking to one of the most respected sports in the world, inviting audiences around the globe to connect with this incredible sport. 
  • Through working closely with the industry on new technology, we continue to drive forward innovations in sport, safety and sustainability. 
  • Our sporting events showcase and develop mtb tourism destinations, ensuring a positive legacy for local communities.  

 

Our Core Values:

  • We operate with professionalism and legitimacy, always striving to maintain the integrity of the sport.
  • We use our drive and our passion to spark innovation and push boundaries. 
  • Creating strong connections is incredibly important to us. Communicating is central to everything that we do.

 

About the role:

We are looking for an individual to grow revenues by building strong client relationships and developing incremental business with our existing and new partners. The successful candidate will need to ensure ESO provides best in class client service and reporting, leading to increased renewals and revenues.

Job responsibilities: 

  • Build strong client relationships. Be a business partner, applying insight with honesty and openness. Deepen the relationship to ensure retention and growth. 
  • Develop new business opportunities. Work with the wider commercial and business development teams to unlock new opportunities for partnerships and branded content. 
  • Deliver commercial contracts. Take responsibility for delivering and implementing the specifics of the commercial contractual terms. 
  • Understand the client’s business. Learn the client’s business, their goals, challenges and opportunities. Understand their business performance. Know their market and products in detail. Know what success looks like for them. Apply this knowledge to solve their problems and projects. 
  • Deliver Outstanding Service and Reporting. Use the tools at your disposal to provide the highest standard reporting and analysis of content featuring our brand partners. 
  • Collaborate with the wider ESO team. Build excellent relationships with the content and production team to ensure that they understand the value of working with our partners and our contractual obligations. 
  • Product delivery and placement. Ensure when the content/production team need product, they are supplied. When our brand partner has new products, ensure our content teams are informed and educated on them.  
  • Systems. Use the ESO internal systems to efficiently run your brand accounts, keeping everyone up to date and informed on progress, deliverables, resources needed and financial performance. 
  • Create the conditions for great work. Champion great work with your brands, monitor fans’ feedback and engagement relaying highlights to our partners. Ensure all inputs are clear, complete, correct and timely with key areas of the business kept up to date i.e. Presenters, Accounts, legal etc.

Experience:

  • 3/4 years as a Sales/Account Manager 
  • Experience generating and managing commercial deals / contracts in the sports or media industry 
  • Excellent interpersonal skills 
  • Exposure to influencing commercial partners and team members 
  • Knowledge or interest in cycling

 

Skills and Behaviours:

Strategic and Commercial Thinking 

  • An ability to understand and deliver on commercial contracts. Understand when there are new opportunities to generate additional revenue above and beyond that already contracted. 

Marketing Judgement 

  • Recognise how ideas are delivering against the strategy, challenge ideas based on sound strategic thinking and generate compelling arguments to sell in ideas. 

Financial Understanding 

  • Take responsibility for income (and profit), recognise when to escalate commercial issues. 

Influencing 

  • Listen and communicate with professionalism and credibility to drive the agenda 

Decision Making 

  • Own day-to-day decision making and identify effective solutions, consult with manager on major decisions / strategic recommendations as well as collaborate with the team. 

Delivery 

  • Plan ahead, anticipate and respond promptly to the client’s needs 

Resilience 

  • Remain positive in the face of adversity, look to solve problems and maintain ‘can do’ attitude. 

Passion 

  • You will need to be committed to delivering success and ideally have a passion for cycling.

 

Benefits:

  • Fantastic opportunity to enter into a full-time role with a subsidiary company of one of the world’s biggest and most well-respected sports broadcasters at a key moment for televised sport
  • Contribute to ESO’s commercial growth, strategy and expertise 
  • Gain vast experience working alongside some of mountain biking’s biggest and most recognisable brands in a passionate and creative environment
  • Company Pension
  • Cycle to Work Scheme
  • Welcome gift pack
  • Staff discounts with partners 
  • Festive parties and staff activities 

Schedule:

  • Full-time, Permanent
  • Monday to Friday with flexible working available and weekend requirements during events 
  • Salary £Competitive

 

Start date: February 2022

Application Deadline: 14th January 2022

Please send applications to: [email protected]